Xiaomi/Redmi, Samsung, HTC, Sony, Lenovo, Motorola, LG, Vivo phones are fully compatible with Onespy. We also provide bilateral/two-sided audio recordings on Samsung Galaxy S8, S9 & other Android Phones with upto OS 8 or above. Remote installation service for Vivo phones now available.

Installation Guide

Easy steps to get started with ONESPY

  • Purchase a license from ONESPY website.
  • Take target phone in your hand and connect to internet.
  • Install ONESPY on phone by following below steps.
  • Clean up browsing and download history.
  • Login to your ONESPY account and start monitoring.

Installation Guide

Follow the steps listed below to install ONESPY on your target phone. Please note, the steps are universal for most Android phones, however if you don’t find the same settings, try similar options with different names.

Step 1. Before installing Onespy

  1. Go to Settings > Security.
  2. Turn off Verify apps.
  3. Also enable unknown sources.
  1. Go to Google Settings > Security > Verify Apps.
  2. Disable Improve harmful app detection & Scan device for security threats.
  3. Then, go to Settings > Lock Screen & Security > Unknown Sources should be enabled.
  1. Go to Settings > Google > Security > Google Play Protect.
  2. Disable Improve harmful app detection & Scan device for security threats.
  3. Then, go to Settings > Lock Screen & Security > Unknown Sources should be enabled.
  1. Go to Settings > Google > Security > Google Play Protect.
  2. Disable Improve harmful app detection & Scan device for security threats.
  3. Go to Settings > Apps > Special app access > Install unknown apps > Chrome.
  4. Turn on Allow from this source.

Step 2. Onespy Installation

  1. Go to Chrome browser.
  2. Click on 3 dots (menu button) in the top of the right side.
  3. Click on New Incognito Tab & type d.onespy.com in the URL bar at the top.
  4. Enter the email address you used while purchasing and click to Download button as per your Android version.
  5. Once download completes, click on the file to Open it.
  6. Then Next > Next > Install.
  7. Click on Open or Launch.
  8. Put your email address & password (received after payment) then click on Register.
  9. Select a license to associate with this device (if asked).
  10. Delete the downloaded apk file from download history.
  1. अपने फोन में पहले गूगल क्रोम ब्राउज़र खोलें।
  2. क्रोम ब्राउज़र के ऊपरी दाएं कोने में दिए गए 3 बिंदुओं पर क्लिक करें।
  3. ‘New Incognito Tab’ पर क्लिक करें और d.onespy.com टाइप करें।
  4. अब खरीदते समय दिए गए ईमेल पते को दर्ज करें और डाउनलोड बटन दबाएँ।
  5. ऐप डाउनलोड होने के बाद उसे खोलें।
  6. अब Next > Install क्लिक करें और ऐप इंस्टॉल करें।
  7. Open या Launch बटन पर क्लिक करे और ऐप चालू करे।
  8. अपना ईमेल पता और पासवर्ड डालें (खरीदते समय दिया ईमेल पता), अब Register दबाये।
  9. पूछने पर, इस अकाउंट से जुड़े लाइसेंस का चयन करें।
  10. अब गूगल क्रोम ब्राउज़र पर वापस जाएं। ब्राउज़र हिस्ट्री और डाउनलोड हिस्ट्री साफ़ करें।

Step 3. After Installing Onespy

Note: Points listed below are only applicable after you install ONESPY on the target device. You can see ‘Photo Viewer’ after you successfully purchase & install the app.

    Must for every OS version

  1. Go to Settings > Accessibility.
  2. Scroll down, look for Photos Viewer and turn it On.

  3. For Android OS 6

  4. Go to Settings > Battery > Battery Usage > (menu button)
  5. Click on Optimise battery usage > Apps not optimised > All apps.
  6. Turn off Photos Viewer.

  7. For Android OS 7 and above.

  8. Go to Settings > Apps > (menu button) > Special access.
  9. Click on Optimise battery usage > Apps not optimised > All apps.
  10. Turn off Photos Viewer.
  11. Go back to Special access > Apps that can appear on top.
  12. Turn on Photos Viewer.
  13. Go back to Special access > Allow app while Data saver on.
  14. Turn on Photos Viewer.

  15. For Android OS 8 and above

  16. Go to Settings > Lock screen & security > App permission monitor
  17. Turn off Photos Viewer.

  18. Finally Login in to app.onespy.com to start monitoring.

    For funtouch 3.1 & funtouch 5.0 (please check your funtouch os in Settings > About device > software information).

  1. Go to Settings > Mobile network > look for Photos Viewer and turn it On.
  2. Go back to Settings > Battery > High background power consumption > look for Photos Viewer and turn it On.
  3. Go back to settings > More settings > Accessibility > look for Photos Viewer and turn it On.
  4. Go to settings > More settings > Auto Start > look for Photos Viewer and turn it On.
  5. Open i Manager App > Data Monitor > Network management > Photos Viewer > Data network & WLAN > Turn it On.
  6. Again Open i Manager App > Virus scan > click on setting icon > Regular scan reminder > Turn it off (if available).
  7. Go to settings > Status and notification > Manage Notification > select i Manager > turn off allow notification.
  8. Reboot the target device.
  9. Login in to app.onespy.com to start monitoring.
  1. Go to Settings > Advanced > Accessibility.
  2. Scroll down, look for Photos Viewer and turn it On.
  3. Go to Settings > Battery.
  4. If unavailable, navigate Arrow icon to display all apps > Settings > Battery.
  5. Tap the Menu icon (located in the upper-right).
  6. Tap Battery optimization. Apps/services unable to be optimized appear grayed out.
  7. Tap the "Not optimized" dropdown menu (located at the top).
  8. Tap All apps.
  9. Tap the Photo Viewer, tap Don’t optimize then tap Done.
  10. Login in to app.onespy.com to start monitoring.

    Turn on Accessibility on the ONEPLUS devices

  1. Go to Settings > Advanced > Accessibility.
  2. Scroll down, look for Photos Viewer and turn it On.
  3. Turn off background restriction on the ONEPLUS devices

  4. Go to Settings > Advanced > Tap Recent app management.
  5. Tap Normal clear to clear task list and cache without clearing background process
  6. Turn off battery optimization on the ONEPLUS

  7. Open the Settings menu on your device and tap Battery.
  8. Tap the more button on the action bar at the top right, and choose Battery optimization.
  9. Switch to the All apps list from the drop-down to see all of the apps.
  10. Tap Photo Viewer from the menu and choose Don’t optimize.
  11. Restart/reboot the device once.
  12. Login in to app.onespy.com to start monitoring.
  1. Go to Settings > Additional settings > Accessibility.
  2. Scroll down, look for Photos Viewer and turn it On.
  3. Go to Settings > Permissions > Autostart.
  4. Turn on Photos Viewer.
  5. Go To Settings > Permissions > Permissions > Photos Viewer.
  6. Turn On all permissions.
  7. Go to Settings > Battery > Manage apps battery usage.
  8. Turn Off App battery saver.
  9. Login in to app.onespy.com to start monitoring.

Turn off the lock screen cleanup on the Huawei devices

  1. Open the Phone Manager on your Huawei device.
  2. Swipe left and Tap Lock screen cleanup.
  3. Make Don't close for Photo Viewer and Authenticator.
  4. Turn off battery optimization on the Huawei devices

  5. Open the Settings on your Huawei device.
  6. Tap Apps
  7. Tap Settings
  8. Tap Special access
  9. Tap Ignore optimisations
  10. Tap Photo Viewer and Allow
  11. Restart/reboot the device once.
  12. Login in to app.onespy.com to start monitoring.
  1. Go to Settings > Accessibility.
  2. Scroll down, look for Photos Viewer and turn it On.
  3. Login in to app.onespy.com to start monitoring.

In case you face any technical issues while installing Onespy on your phone, please contact us for immediate help.

Hassle Free Remote Installation

Remote installation services is a new feature offered by ONESPY which allows the clients to sit back and relax while we install the application to their target mobile. If you are a potential customer or an existing client who wish to install ONESPY to a Vivo, Redmi or Samsung device, and do not want to get into the hassle of installation process, our expert team will do it for you, free of cost. The application will be installed via TeamViewer, and the physical access to target device is required to install the app.